[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Header” _builder_version=”4.16″ use_background_color_gradient=”on” background_color_gradient_direction=”163deg” background_color_gradient_stops=”rgba(0,0,0,0.02) 50%|#ffffff 50%” background_color_gradient_start=”rgba(0,0,0,0.02)” background_color_gradient_start_position=”50%” background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”0%” background_image=”https:\/\/www.prominic.net\/wp-content\/uploads\/2019\/11\/web-dev-03.png” parallax=”on” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][et_pb_fullwidth_header title=”Best In Class Support from Experts Who Know Your Business” header_image_url=”https:\/\/www.prominic.net\/wp-content\/uploads\/2020\/01\/Live-Chat-copy.png” content_max_width=”640px” _builder_version=”4.17.4″ title_font=”Lato|900|||||||” title_font_size=”40px” title_line_height=”1.5em” content_font=”||||||||” content_line_height=”2em” background_color=”rgba(126,190,197,0)” custom_button_one=”on” button_one_text_size=”14px” button_one_text_color=”#ffffff” button_one_bg_color=”#0054ff” button_one_border_width=”14px” button_one_border_color=”rgba(0,0,0,0)” button_one_border_radius=”0px” button_one_letter_spacing=”2px” button_one_font=”|600||on|||||” button_one_icon=”9||divi||400″ button_one_on_hover=”off” custom_button_two=”on” button_two_text_size=”14px” button_two_text_color=”#0054ff” button_two_bg_color=”rgba(255,255,255,0)” button_two_border_width=”12px” button_two_border_color=”rgba(0,0,0,0)” button_two_border_radius=”0px” button_two_letter_spacing=”2px” button_two_font=”|600||on|||||” button_two_icon=”9||divi||400″ button_two_on_hover=”off” background_layout=”light” custom_margin=”|||” custom_padding=”0vw||0vw||true|” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”25px” title_font_size_last_edited=”on|desktop” box_shadow_style_button_two=”preset1″ box_shadow_vertical_button_two=”0px” box_shadow_blur_button_two=”0px” box_shadow_spread_button_two=”2px” box_shadow_color_button_two=”#0054ff” button_one_letter_spacing_hover=”2px” button_two_letter_spacing_hover=”2px” global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”on” button_one_letter_spacing__hover=”2px” button_two_letter_spacing__hover_enabled=”on” button_two_letter_spacing__hover=”2px” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” min_height=”518.9px” sticky_enabled=”0″]<\/p>\n
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[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”16px||3px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}” custom_margin=”-98px|auto||auto||”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n
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At Prominic, we pride ourselves on our superior support. Our expert technicians are always available to assist you with your concerns.<\/p>\n
If you are currently experiencing a critical outage<\/strong>, please contact us by phone at 888.356.2999\u2028<\/strong> for callers in the US and +1.217.356.2999<\/strong> for international callers.<\/p>\n For non-emergency tickets<\/strong>, you can contact our support team by e-mail, phone, or through the Customer Contact Portal.<\/p>\n Inquiry responses can be expected within one to two business days. Our flexible ticketing system allows you to track your inquiries whether they are sent through the Customer Contact Portal<\/strong> or e-mail<\/strong>. You can access the Customer Contact Portal using link above or select \u201cMy Account<\/strong>\u201d after you login.<\/p>\n [\/et_pb_text][et_pb_button button_url=”mailto:support@prominic.net” url_new_window=”on” button_text=”Contact Now” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_size=”26px” button_border_width=”3px” button_border_radius=”7px” button_letter_spacing=”0px” button_icon=”9||divi||400″ button_icon_color=”#811937″ button_on_hover=”off” custom_padding=”10px|60px||50px|false|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”0px||3px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/Prominic.NET\/MyAccount” url_new_window=”on” button_text=”Customer Portal” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_size=”26px” button_border_width=”3px” button_border_radius=”7px” button_letter_spacing=”0px” button_icon=”9||divi||400″ button_icon_color=”#811937″ button_on_hover=”off” custom_padding=”10px|60px||50px|false|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”1px|||||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n \n You can reach our support team at 888.356.2999\u2028<\/strong> for callers in the US and +1.217.356.2999<\/strong> for international callers.<\/p>\n Prominic.NET believes in the ready access to expert technical support while maintaining the security of your data.<\/p>\n Our phone system will recognize your account when you call us from a phone number listed in the Customer Contact Portal<\/strong>.<\/p>\n If you are calling us from a shared number, such as an office line, you will be prompted for your customer PIN, which can be found under My Details<\/strong> on the Customer Contact Portal.<\/p>\n You may call us from a phone number not listed on your account, though we will need to take additional steps to verify your access.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" PROMINIC.NET SUPPORT At Prominic, we pride ourselves on our superior support. Our expert technicians are always available to assist you with your concerns. If you are currently experiencing a critical outage, please contact us by phone at 888.356.2999\u2028 for callers in the US and +1.217.356.2999 for international callers. For non-emergency tickets, you can […]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"yoast_head":"\nTHE CUSTOMER CONTACT PORTAL PROVIDES ACCESS TO:<\/h2>\n
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SUPPORT BY PHONE:<\/h2>\n