The Best Way to Manage Your Account,
NOW Available Via Web Browser!
All of the functionality of Prominic Native , which is not dependent upon direct (aka “Native”) operating system integration is being made available in a pure HTML interface again!
This is big news, and we appreciate our customer’s patience as we undertook this large endeavor. Many features are already in the new system, and enhancements are continuing with two releases per month.
More new features are on the way in the coming months.
Rest assured that Prominic Native will not be retired; it will simply become more focused on having only the features which depend upon direct operating system integration.
Please visit https://Prominic.NET/MyAccount and sign in with the same credentials you use for Prominic Native. You can already do most critical account functions:
- View your Infrastructure and Platform services
- View Invoices
- Update credit card
- View and update your personal contact details
- Request new Domino server creation
Free Your Prominic ® Native
For years Prominic has worked to provide its customers with more than the traditional tools, and has had easy, one-click access to your servers —over FTP, SSH, RDP, or more —available for years.
To make our customer portal truly a one-stop shop we also have all your account billing, update forms, and other controls available from the same place.
As the web has changed, though, so has the way we can best furnish this toolset to you, our valued customer. Thus: the Native Prominic desktop application. All the functionality of our old portal without all the hoops or restrictions needed to run it through a web browser.
Prominic ® Native runs best when it is not trapped inside the limitations of a web browser. We recommend that you download Prominic Native for a better, Flash-free experience.
NOTE: To upgrade Prominic Native beyond version 5.6.0, you will first need to uninstall the old version of Prominic Native. If you do not uninstall first, you will get an error message like: “The application cannot be installed due to a certificate problem.”
Single-action authentication has now been built-in to Prominic Native and will execute automatically. For more continuous and robust firewall authentication, though, we still make available the GB-Auth application, also in desktop native app.
NOTE: To upgrade GBAuth beyond version 2.7.0, you will first need to uninstall the old version of GBAuth. If you do not uninstall first, you will get an error message like: “The application cannot be installed due to a certificate problem.”